Refund policy

Refund Policy
At Studio Gubo we want you to be happy with your order. If there is a problem with your purchase, please contact us at studiogubo@gmail.com and we will help you find a solution.

Returns
You have the right to request a return within 14 days after receiving your order, in accordance with European consumer protection laws.

To request a return, please contact us first at: studiogubo@gmail.com

Please do not send any items back before receiving return instructions from us. After your return request has been approved, we will provide you with the necessary return details.

Returned items must be:

• Unused and in their original condition

• Returned with all original packaging (if applicable)

• Accompanied by proof of purchase
  

Damaged or Incorrect Items
Please check your order when it arrives. If your item is damaged, defective or you received the wrong product contact us as soon as possible at: studiogubo@gmail.com

Please include your order number and, if possible, photos of the issue so we can help resolve it.

Non-returnable Items
Due to the nature of our products, certain items may not be eligible for return, including:

• Custom or personalized products

• Items that have been used, damaged, or altered after delivery

If you are unsure whether your item qualifies for a return, please contact us before sending anything back.

Refunds
Once your return has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method. Processing times may vary depending on your payment provider.

For any questions regarding refunds or returns, contact: studiogubo@gmail.com